South Africa is preparing for a significant change in the way social grants are paid as SASSA shifts the R350 and R370 grants to a fully digital payment system starting 15 January 2026. This move brings an end to long-standing cash queues and manual collection methods that have caused frustration for beneficiaries over the years. By moving to electronic payments, the government aims to strengthen safety, speed up access to funds, and improve transparency while cutting down administrative delays. For millions who depend on these grants every month, this update reflects a practical step toward a more modern and reliable social support system.
Goodbye to Cash Queues
The R350 and R370 grants will now be issued through digital payment channels, removing the need for beneficiaries to stand in physical lines for cash. Payments will be processed electronically, allowing faster access, reducing fraud risks, and ensuring safer transfers. The system has been designed to be simple to use, including for individuals with basic mobile phones. This transition supports South Africa’s broader digital transformation goals while helping beneficiaries receive their funds without unnecessary delays, travel, or security concerns.
How South African beneficiaries will receive grants digitally
Under the new payment model, grant funds will be sent directly to registered bank accounts or approved mobile money wallets. This approach supports direct deposits, mobile wallet access, eliminates cash handling, and simplifies verification processes. Beneficiaries are required to keep their personal and payment information up to date to prevent disruptions. For those without access to traditional banking, alternative digital options remain available, ensuring continued inclusion. Recipients can also choose when to withdraw their funds instead of being restricted to fixed collection dates.
Why SASSA ended physical cash queues nationwide
The removal of cash queues is driven by concerns around safety, efficiency, and operational costs. Long queues often left people exposed to theft, harsh weather, and long waiting times, while placing pressure on administrative resources. The digital payment system supports improved security, lower operating expenses, better crowd management, and a more modern method of grant delivery. With fewer physical collection points, SASSA can focus on improving service quality and resolving beneficiary issues more quickly.
What the digital grant shift means going forward
This change highlights a long-term commitment to digital public services in South Africa. Beyond added convenience, it promotes financial inclusion and stronger accountability. With clearer payment schedules, transparent transaction records, nationwide implementation, and a future-ready welfare system, beneficiaries can expect fewer disruptions. Although there may be an adjustment period, the overall impact is expected to be positive, particularly for individuals in remote areas who previously had to travel long distances to collect cash.
| Grant Type | Amount | Payment Method | Start Date |
|---|---|---|---|
| Social Relief Grant | R350 | Digital transfer | 15 January 2026 |
| Enhanced SRD Grant | R370 | Digital transfer | 15 January 2026 |
| Collection Method | Cash queues | Discontinued | January 2026 |
| Supported Channels | N/A | Bank or mobile wallet | Ongoing |
